The BBC correspondent Brian Hanrahan became famous during the Falklands war when he counted the number Harrier Jump jets taking off and returning to the British aircraft carriers. But data published by the National Highway Transport Authority (NHTSA) shows that the vehicle manufacturers are now recalling more vehicles in the USA than they are selling.
The data downloaded from the NHTSA website has been analysed to compare the number of vehicles recalled due to ‘vehicle defects’ with vehicle sales since, to calculate the ‘Recall Ratio’ as an measure of industry performance.
The data shows the ‘average car’ sold in the US market will be recalled at least once to correct a safety defect. But perhaps the most worrying conclusion for car manufacturers. is the long term trend of increasingly frequent product recalls. It is not clear if the rising trend in the number of recalls reflects a cultural change as consumers have become unwilling to accept ‘dodgy products’, or is a bye-product of increasing complexity in vehicle design. Although the data shows that recalls are not limited to the more complex high-tech systems
So,if you need training and support to understand product liability and develop a cost effective quality management system please visit the Stunell Technology website where you will be able to download a brief report based on the NHTSA data.
(Although similar recall data for the UK and European markets is not published, UK motorists can use the VOSA website to find details of any recalls for a particular vehicle model.)